BREMWIK / CLOUD · Help center

Frequently asked questions.

Answers about standalone storage and repair-related backup delivery.

Can I rent cloud storage without a repair?+

Yes, that is the planned standalone offering. Choose a monthly storage allowance and manage your own files. The service is still in development and not yet accepting subscriptions.

What are the planned standalone plans?+

100 GB for $5.99/month, 250 GB for $8.99/month, 500 GB for $12.99/month, or 1 TB for $19.99/month. Larger needs can be quoted individually. Prices and terms will be confirmed before launch.

Does a storage subscription include technician-managed backups?+

No. Storage rental is self-managed. Backup configuration, migration, recovery, and ongoing management are separately scoped services.

Is BREMWIK Cloud available now?+

Not yet. Standalone storage and temporary backup delivery are in development. Pricing and operating terms will be confirmed before launch.

When do my seven days begin?+

When the prepared backup is ready to download and we notify you. The period does not start when you book your repair.

Will the repair retention upgrade add another 30 days?+

The planned extension is to 30 days total, not 30 additional days. Final repair-specific pricing is being finalized.

What if my backup exceeds 250 GB?+

We will provide a separate quote based on size and retention requirements before proceeding.

Can I extend retention after the seven days end?+

Extensions must be arranged and paid for before the current retention window expires. Availability after expiration cannot be guaranteed.

Do I need to purchase a USB drive?+

Not for eligible temporary cloud delivery. You will need sufficient local storage or another destination to save your downloaded files.

Is this a permanent online backup service?+

No. This offering is temporary delivery of prepared files, not continuous backup, synchronization, or permanent storage. Keep your own long-term copies.

What happens when the period ends?+

Access will expire and the stored backup will be scheduled for deletion under the final service policy. Do not assume expired files can be recovered.

Does the retention fee cover data recovery?+

No. Data recovery, preparation, and repair work are separate services quoted according to the work required.

How will I get my files?+

The planned workflow uses a private, time-limited download link with access instructions and an expiration notice. The delivery system is not yet live.