FAQ
Initial system diagnostics are $75. Standard repairs have published fixed prices where practical; hourly active labor is $75 for basic/remote support, $85 for standard repairs, $105 for advanced BIOS or motherboard diagnosis, $125 for board-level work, and $115 for on-site support plus approved travel. We provide a quote and obtain approval before additional work.
Remote issues are often resolved the same day. Drop-off repairs are typically completed within 1-3 business days depending on parts, and emergency same-day service is available.
Yes. We service Macs, Windows PCs, laptops, desktops, and tablets for hardware and software issues, upgrades, and data recovery.
We connect securely to your computer over the internet with your permission, watch the screen or take control while you watch, and fix software issues without you leaving home. You can end the session at any time.
We back up your data before any work that could affect it, and every completed service is covered by a 60-day service guarantee. Nothing about your device or files is shared outside our service team.
Yes. We provide proactive maintenance, priority remote support, and on-site service for small businesses. Contact us and we'll put together a plan that fits how you work.